Privacy Policy

Black Tie Travel Chauffeur
Effective Date: January 19, 2026
Last Updated: August 19, 2026

Black Tie Travel (“Black Tie,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of users of the Black Tie Travel Chauffeur mobile application (“App”).

This Privacy Policy explains what information may be collected when you use the App, why we collect it, how it is used, and the choices available to you.

The Black Tie Travel Chauffeur App is designed primarily for authorized chauffeurs and drivers to receive and manage assigned trips, navigate to pickup and drop-off locations, communicate regarding transportation services, and perform other functions related to Black Tie Travel chauffeur operations.

 

1. Information We Collect

When you use the Black Tie Travel Chauffeur App, we may collect information necessary to provide and operate the chauffeur service.

 

Contact Information

We may collect:

• Name

• Email address

• Phone number

This information may be associated with your Black Tie Travel chauffeur account and used to identify and authenticate you, maintain your account, communicate with you, provide support, and operate the App.

 

Location Information

The App may collect:

• Precise location

• Coarse or approximate location

Location information may be associated with your chauffeur account.

Location information may be used to provide features necessary for chauffeur operations, including navigation, trip management, pickup and drop-off coordination, dispatch operations, route-related functionality, and other location-dependent features.

Depending on the permissions granted on your device and the features being used, location information may be collected while you are actively using the App and as otherwise permitted by your device’s operating system settings.

You can control location permissions through the privacy and location settings on your device. Restricting location access may prevent certain App features from functioning properly.

 

2. How We Use Information

We may use information collected through the App to:

• Authenticate authorized chauffeurs and drivers.

• Create and maintain chauffeur accounts.

• Display and manage assigned trips.

• Coordinate pickups and drop-offs.

• Provide navigation and location-based functionality.

• Support dispatch and transportation operations.

• Provide trip-related notifications and updates.

• Facilitate operational communications.

• Maintain the security and reliability of the App.

• Troubleshoot technical problems.

• Provide customer or chauffeur support.

• Comply with applicable legal and regulatory obligations.

We do not use the personal information described in this policy for third-party advertising.

 

3. Tracking and Advertising

Black Tie Travel does not use the contact or location information described in this policy to track users across apps and websites owned by other companies for targeted advertising purposes.

We do not sell chauffeur precise-location information for advertising purposes.

 

4. Trip and Operational Information

The App may process information necessary to perform transportation services, such as assigned trip details, pickup and drop-off information, trip status, passenger or customer information made available for completing an assigned trip, vehicle-related information, and communications associated with transportation operations.

Chauffeurs should use information displayed within the App only for legitimate Black Tie Travel business and transportation purposes.

 

5. Communications and Notifications

The App may provide communications related to dispatch, assigned trips, schedule changes, pickups, drop-offs, passenger updates, operational notices, and other chauffeur-related activities.

The App may also request permission to send push notifications.

You can manage notification permissions through your device settings.

 

6. How We Share Information

We may share information when reasonably necessary to operate Black Tie Travel’s transportation services, including with authorized personnel, service providers, technology providers, and other parties assisting us with operating the App or providing chauffeur services.

Service providers may only receive information necessary to perform services on our behalf and are expected to handle that information appropriately.

We may also disclose information when reasonably necessary to:

• Comply with applicable laws, regulations, legal proceedings, or governmental requests.

• Protect the rights, property, security, or safety of Black Tie Travel, our users, passengers, chauffeurs, or others.

• Investigate fraud, misuse, security incidents, or violations of applicable agreements.

• Facilitate a legitimate corporate transaction, such as a merger, acquisition, restructuring, or transfer of business assets, subject to applicable law.

 

7. Data Retention

We retain personal information for as long as reasonably necessary to provide the App and transportation services, maintain legitimate business and operational records, satisfy legal obligations, resolve disputes, maintain security, and enforce applicable agreements.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

When information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

 

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no electronic transmission, application, network, or storage system can be guaranteed to be completely secure.

 

9. Your Privacy Choices

You may control certain permissions granted to the Black Tie Travel Chauffeur App through your iPhone or iPad settings, including location and notification permissions.

Depending on applicable law and your relationship with Black Tie Travel, you may also have rights concerning your personal information, which may include requesting access, correction, or deletion of certain information.

Requests may be submitted using the contact information provided below.

Some information may need to be retained where required by law or for legitimate business, security, fraud-prevention, dispute-resolution, or transportation-record purposes.

 

10. Children’s Privacy

The Black Tie Travel Chauffeur App is a professional transportation application intended for authorized chauffeurs and drivers. It is not directed toward children.

We do not knowingly design the App to collect personal information from children.

 

11. Third-Party Services

Certain App functionality may rely on third-party technologies or services, such as mapping, navigation, hosting, communications, notification delivery, or other infrastructure providers.

Those providers may process information as necessary to provide their respective services and may be subject to their own privacy policies and contractual obligations.

 

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to the App, our business practices, legal requirements, or technologies.

When we make changes, we may update the “Last Updated” date at the top of this page. Material changes may also be communicated through the App or other appropriate methods when required.

 

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the privacy practices of the Black Tie Travel Chauffeur App, please contact Black Tie Travel through the contact information provided on our website:

Black Tie Travel
Website: www.blacktietechnology.com